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Standard delivery times will vary between 3-10 business days. For items dispatched from an overseas location, delivery times may vary between 7-21 business days. In the event that an ordered item is not available or it is not possible to fulfil your order immediately, we will notify you as soon as possible to arrange a back order or a full refund. Please refer to our FAQ page for further information about dispatch and delivery.
Click & Collect
The ‘Click and Collect’ feature on the Site enables you to purchase a Product online and collect the purchase from a Seller’s store. The service is only available from the Seller from which you purchased the Product, and for Products that feature the ‘Click & Collect’ icon. It is your responsibility to ensure you have the correct details of the Seller and that you have correctly entered all order details (including your contact details). You will be notified by the Seller within approximately 24 to 72 hours (or 1 to 3 Business Days) after having placed the order as to when the Product is ready for collection. You must present current photo identification and a payment receipt for the purchase to collect ‘Click & Collect’ purchases from the Retail Seller.
Events & Ticketing
Events and tickets advertised on the Site enables you to purchase and or reserve entry to specific events advertised by Sellers. If you have any queries or reservations about an event you must contact the Seller directly or review the particular event’s terms and conditions provided by the Seller prior to purchasing.
Our facilitation of payment for the tickets does not lead to any liability or responsibility on the part of Averee, and any such responsibility rests with the Seller. Averee has no obligation or liability to provide the ticket or entry pass to any event.
Exchange & Returns Policy for purchases from Sellers
Please choose carefully before buying, as an order to purchase creates a contract between the Buyer and the Seller. Some sellers do not offer change of mind returns. Please contact us if you need assistance with product information prior to purchasing.
For products that are faulty or not as described, your purchases are covered under the Australian Consumer Laws as enforced by the ACCC and the State and Territory Consumer Protection Agencies. We would love to resolve this for you as quickly as possible. Please contact us if you have an issue with an item. We will assist you with the returns, exchange or refund process where applicable.
Refer to our FAQ page for more information.
Risk & liability
We accept advertisements from Sellers in good faith. Advertisements on the Site for Products are prepared by Sellers who are unrelated to us. We take no responsibility for the accuracy of price information or specifications of any Products advertised and/or sold. We will take all reasonable precautions to only present accurate information on the Site, but we are not responsible for information uploaded or created by such third parties. You should verify such information yourself.
All other information on the Site and Products acquired through the Site are provided “as is” without warranty of any kind by us. We do not warrant or represent that the Products advertised on the Site will be suitable for any purpose, or that a Seller has any particular skill, knowledge, qualification or is legally entitled to carry on a particular business. It is your responsibility to verify any information on the Site and to investigate for yourself the condition, quality and suitability of any Products advertised on the Site.